Often people find themselves with critical training requirements that they require assistance with but don’t need to & or don’t have the time to sit through a full day of training. Envisage Training has a solution to this dilemma with our Snapshot Professional Learning Service.
Our Snapshot Professional Learning Service is highly flexible and offers high value and return on investment. It is delivered in-house for our clients and provides individual or small group assistance on selected training topics. Our trainer will be at our client’s premises for a full day or ½ day, and typically deliver 60-90minute prioritised training sessions for individuals or small groups. The benefits of this model include high flexibility, targeted content delivery and minimised disruption to work flow.
The topics to be covered will be determined through prior communications and aligned with our trainers’ capabilities.
Sample Full Day – Snapshot Professional Learning Service – ICT
8.30am -9.30am | MS Word Templates |
9.30am-10.30am | How to set rules in MS Outlook 2010 to manage your Inbox |
10.30am-10.45am | Trainer break |
10.45am-11.45am | How to insert video links and apply transitions in PowerPoint |
11.45am-12.45pm | How to use Sparklines in MS Excel for Data Analysis |
12.45pm-1.45pm | Trainer Lunch Break |
1.45pm-2.45pm | Key functions of Windows 7 |
2.45pm-3.00pm | Trainer Break |
3.00pm-4.00pm | How to create a macro in MS Excel |
Sample Full Day – Snapshot Professional Learning Service – Soft Skills
8.30am-9.30am | How to answer the phone in a professional manner |
9.30am-10.30am | Understanding your tone of voice and how it can influence conversations |
10.30am-10.45am | Trainer Break |
10.45am-11.45am | Strategies for handling difficult conversations |
11.45am-12.45pm | How to handle a disgruntled or difficult person at reception |
12.45pm-1.45pm | Trainer Lunch Break |
1.45pm-2.45pm | Tips for improving customer service |
2.45pm-3.00pm | Trainer Break |
3.00pm-4.00pm | How to negotiate for winning results |
With a broad range of ICT and Soft Skills training delivered by our team of highly qualified professionals, we feel very confident in our ability to assist you. For a full list of our offerings please visit our homepage.
To book in or to speak to Envisage Training about our Snapshot Professional Learning Service, please call us on (07) 3325 3267 or email info@envisagetraining.com.au .